Frequently Asked Questions

Kiboday is a platform that connects individuals and organizations with NGOs that need in-kind donations. We make it easy to see exactly what NGOs require and help you contribute items that truly make a difference — not just anything, but the essentials.
Most platforms focus on monetary giving. Kiboday is built around verified, real-time needs of NGOs. We help eliminate donation mismatch, reduce waste, and ensure every contribution has purpose and impact.
Only if you want to. We give you option to choose to deliver your donation directly to the NGO or to your doorstep which you can deliver by yourself.
Each NGO lists exactly what they need — from hygiene kits and food items to school supplies and appliances. You can browse verified needs and choose what you'd like to contribute.
No. Kiboday only accepts brand-new items purchased from our platform. This ensures safety, hygiene, and usability for the NGOs and the communities they serve.
It’s simple:
  • Browse verified needs.
  • Choose an item you'd like to contribute.
  • Add the items to the cart and checkout
  • We will deliver the items to the NGO and share impact report with you.
Your donation goes directly to the NGO that listed the need. You can even track where it was delivered (if tracking is enabled for that NGO).
Yes. Once your donation is accepted by the NGO, you will receive an acknowledgment or receipt from the receiving organization, if applicable.
Start by signing up on the platform and completing your profile. Once verified, you can list your real-time needs, which will be visible to potential donors.
No. Kiboday is free for NGOs. We exist to help you get the resources you need — faster and more efficiently.
Donors browse the listings and choose what to contribute. When an item is selected, we’ll notify you and coordinate the delivery/pickup.
We work only with verified NGOs and collect itemized needs directly from them. This ensures that what’s listed is genuinely required, and contributions go where they’re meant to.
Yes! In many cases, NGOs provide follow-up updates or acknowledgments, and we’re working toward even more transparent tracking of impact over time.